Real-time insights drive faster decisions and stronger financial control

Messer Medical Home Care (MMHC), a global leader in home care solutions, faced challenges in managing financial data across its international operations. Active in eight countries, the organization struggled to maintain transparency and perform detailed general ledger (GL)-level analysis due to reliance on manual processes and fragmented systems.

These inefficiencies made it difficult to generate accurate reports and forecasts. Additionally, operating in multiple regions brought complexities with local regulatory compliance, further complicating financial planning and reporting.

These challenges hindered MMHC’s ability to provide timely, actionable insights and align financial strategies across its global operations. With all this in mind, MMHC was ready to find a streamlined solution.

Recognizing the need for a more efficient approach, Pieter Martens, Group CFO, sought a solution to streamline budgeting, forecasting, and reporting. He reached out to NX Partners, who helped identify and implement Jedox as the ideal solution to address MMHC’s financial challenges. NX Partners guided MMHC through the evaluation and deployment process, ensuring a smooth and efficient implementation.

Jedox enabled the harmonization of data from multiple systems into a centralized, integrated platform—eliminating manual processes and enhancing efficiency. The platform facilitated detailed GL-level analysis, ensuring greater accuracy and depth in reporting. Its robust features also helped MMHC navigate the complexities of local regulations by providing flexible, region-specific reporting capabilities.

With version management and real-time access to critical financial metrics, Jedox empowered Pieter and MMHC’s teams with self-service analytics and improved cross-departmental collaboration.

With Jedox, MMHC has achieved full transparency and control over its financial operations. The Excel Add-in allows teams to maintain familiarity with tools they were already comfortable using while leveraging Jedox’s powerful capabilities.

Drill-down abilities provide leadership with deeper insights into financial data, enabling them to identify trends and address issues proactively. Visual reports and dashboards offer intuitive and easily accessible overviews of key metrics, improving communication and alignment across departments.

These enhancements significantly reduce reporting cycles, enable faster and more informed decision-making, and ensure alignment across MMHC’s global operations. Nik De Corte, the Group CEO, emphasized the transformative impact of Jedox on MMHC’s operations, stating that he would “never want to return to how the company worked before implementing Jedox.”

By streamlining processes and empowering teams with actionable insights with Jedox, MMHC brought its Finance and Business teams closer than ever. This, in turn, strengthened MMHC’s ability to deliver high-quality, patient-centered care worldwide.