Customer Success Story

Automated monthly reports boost focus on analysis, reconciliation, and data-driven planning

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TPG Telecom was formed in 2020 following a merger between Vodafone Hutchison Australia Limited and TPG Corporation Limited, creating Australia’s second-largest telecommunications company.

The company owns and operates mobile and fixed networks nationwide with more than 5,600 sites serving more than 23 million Australians. Its brands include Vodafone, TPG, iiNet, AAPT, Internode, Lebara, and felix. It’s a publicly traded company listed on the Australian Securities Exchange (ASX) as “TPG” with A$4.63 billion in annual revenues in 2023.

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centralized source of truth

Challenge

Manual reporting resulted in delays and an incomplete business performance view

Historically, both Vodafone and TPG dealt with outdated financial planning platforms. But before their merger, Vodafone engaged Jedox partner Minerva to help modernize its financial planning platform. The telecom company needed a tool that could automate, integrate, and streamline its annual budgeting process.

Prior to this search, Vodafone relied on Excel for its monthly financial reports—which was labor-intensive, time-consuming, and error-prone. The Finance team lacked a real-time, comprehensive financial picture and often were forced to rely on their individual Excel workbooks. Even small changes—such as adjustments or additions—required a new set of reports to be manually produced, which further delayed planning and forecasting.

Post-merger, Minerva chose Jedox’s enterprise performance management (EPM) platform for TPG Telecom because it provides an end-to-end solution that:

  • Boosts efficiency
  • Optimizes corporate budgeting processes
  • Improves key management reporting processes

Solution

Secure, streamlined financial planning and KPI reporting with an Excel-like interface

To make the shift to Jedox, Minerva extracted TPG’s financial data from its enterprise resource planning (ERP) system and integrated it into a centralized, standardized financial model. This enabled the telecom company to present its management reports in a structured, meaningful way.

Minerva also devised a mapping process to consolidate financial data from both sides of the newly merged company, creating a custom-built and self-maintained account structure.

With Jedox’s EPM software, TPG now has a tailored and integrated model of reliable data that supports self-service budgeting, planning, and forecasting.

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Due to the success of the new models and adaptable nature of the platform, Jedox’s EPM solution was also expanded to include reporting for customer population and workforce planning, as well as a KPI scorecard.

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Outcome

Automated reporting improves transparency, empowering better planning and decision-making

Jedox’s EPM solution has provided TPG with a single source of truth (SSOT) that centralizes all financial and non-financial information. This provides a solid foundation for TPG’s planning, budgeting, and forecasting processes across the organization.

With Jedox, data is consistent, transparent, and accessible—and TPG benefits from high adoption rates and improved collaboration thanks to the platform’s easy-to-use, Excel-friendly interface.

Now, TPG’s Finance team has full ownership and control over its accounts, allowing them to reconcile reporting without relying on other teams. Automation has replaced manual processes, which has significantly reduced errors and sped up the delivery of monthly reports. As a result, the Finance team has time to prioritize quality analysis and reconciliation.

With Jedox, TPG’s Finance team benefits from enhanced planning, reporting, and decision-making abilities—improving efficiency and shortening planning cycles. TPG can also explore scenarios and lean into more data-driven planning.

Providing enhanced transparency into business performance, Jedox empowers TPG to make more informed budgeting decisions. Furthermore, Jedox’s adaptable platform seamlessly meets TPG’s evolving needs while preserving its financial history—both of which are essential for the organization’s growth.

“Jedox helped centralize and streamline monthly financial reporting for both financial and non-financial information and helped establish a clear source of truth. The tool was easily adopted by all areas of the finance function and has a high engagement in both planning and forecasting across the business. It also was easy to integrate data from other systems and highly configurable to adapt to changing requirements.”

– Enda Finnerty, General Manager Finance Transformation, TPG Telecom

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Jedox Partner: Minerva Partners

Minerva Partners is a Sydney, Australia-based company that helps its clients transform their budgeting, forecasting, and reporting processes so they can focus on profitable growth. Minerva is a leading certified Jedox partner and the only training provider in Australia.

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